Terms of Service

1. Agreement to Terms

By requesting the free Longevity Events Pulse or commissioning a bespoke intelligence brief (together, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

These Terms constitute a legally binding agreement between you (the "Customer" or "you") and Inovasi GCV, a Belgian general partnership trading as HYPERADVANCER ("Company," "we," or "us").

Company details:

• Legal name: Inovasi GCV
• Trading name: HYPERADVANCER
• Address: Madonnadreef 3, 2900 Schoten, Belgium
• VAT number: BE0566917983
• Email: support@hyperadvancer.com
• Phone: +32 3 336 94 59

Note on earlier purchases: quarterly reports and annual subscriptions purchased before 27 July 2026 remain governed by the version of these Terms in effect on the purchase date. Those products are no longer offered for sale.

2. Services Provided

We provide market intelligence about longevity industry events, conferences, and the surrounding ecosystem. Our Services are:

2.1 Longevity Events Pulse (free)

• A free quarterly visual report on the longevity events landscape
• Delivered as a PDF by email after you request it on our website
• By requesting it, you also join our mailing list for future editions; you can unsubscribe at any time (see Section 11.3)

2.2 Bespoke Intelligence Briefs (paid)

• A detail-rich report answering one client-specific question from our events database
• Launch price of €500.00 per brief, excluding VAT where applicable; larger scopes quoted individually before work starts
• Scope, price, and delivery date are agreed in writing (email) before payment
• Paid per engagement via a Stripe payment link or invoice; no subscription, no automatic renewal
• Delivered as a PDF by email

3. Ordering and Payment

3.1 Accurate Information

You must provide accurate, current, and complete information when ordering a brief, including:

• Your name and contact details
• Billing address
• For business customers: valid VAT number (if claiming VAT exemption)
• Payment information

3.2 Business vs Consumer Purchases

Bespoke briefs are primarily intended for business customers (B2B). If you purchase as a consumer, mandatory consumer protection rules apply and prevail over conflicting provisions.

Business customers within the EU with valid VAT numbers may be eligible for VAT reverse charge (0% VAT), subject to validation of the VAT number via the EU VIES database. You are responsible for self-accounting for VAT in your jurisdiction.

Consumer customers and business customers without valid VAT numbers will be charged Belgian VAT at the applicable rate (currently 21%).

3.3 Payment Processing

Payments are processed securely through Stripe (payment links) or by invoice. We do not store your payment card details. By providing payment information, you agree to Stripe's Terms of Service. Work on a brief begins after payment is received, unless agreed otherwise in writing.

4. Licence and Usage Rights

4.1 Bespoke Briefs: Limited Licence Grant

Upon payment, we grant you a non-exclusive, non-transferable, limited licence to:

• Download and view your brief for your internal business purposes
• Print copies for your personal or internal business use
• Share the brief within your organisation (for business customers only)

Organisation means the single legal entity that commissioned the brief (not including affiliates unless expressly agreed in writing). You may share the brief with your employees and contractors who need access for internal business purposes, provided they are bound by confidentiality obligations at least as protective as these Terms.

4.2 Bespoke Briefs: Usage Restrictions

You may NOT:

• Resell, redistribute, or commercially exploit a brief
• Publicly share a brief outside your organisation
• Modify, adapt, or create derivative works from a brief
• Remove copyright notices or proprietary markings
• Use automated systems to extract data from a brief

4.3 Longevity Events Pulse: Sharing Permitted

The free Pulse may be shared and forwarded in unmodified form, with attribution to longevents.hyperadvancer.com. You may not sell it, modify it, or present it as your own work.

5. Intellectual Property Rights

5.1 Ownership

All Pulse editions and briefs, including their content, design, compilation, and presentation, are the exclusive property of Inovasi GCV and are protected by Belgian and international copyright laws.

5.2 Retention of Rights

We retain all rights, title, and interest in and to our reports and briefs, including the underlying database and methodology. Your licence is limited to the rights expressly granted in Section 4.

5.3 Speaker and Event Data

Our reports and briefs contain publicly available information about events, speakers, and industry participants compiled from public sources at the time of publication. Event programmes and speaker line-ups may change after publication. Content reflects public sources as they existed at the time of compilation.

6. Refunds, Withdrawal, and Conformity

6.1 14-Day Right of Withdrawal (Consumer Customers Only)

If you commission a brief as a consumer (not for business purposes), you have the right to withdraw from the contract within 14 days without giving a reason, in accordance with EU Consumer Rights Directive 2011/83/EU.

Because a brief is produced to your specifications, we will not begin work during the withdrawal period unless you expressly request early performance. If you request that we begin work immediately and the brief is delivered before the 14-day period ends, you acknowledge that you lose your right of withdrawal upon complete performance; if you withdraw after requesting early performance but before delivery, you owe a proportionate amount for the work already performed.

6.2 Lack of Conformity (All Customers)

Under EU law, digital content must conform to the contract. If a brief lacks conformity because it is:

• Defective (e.g., file corrupted, cannot be opened, missing pages)
• Incomplete (e.g., substantial parts of the agreed scope missing)
• Not as agreed (e.g., content substantially different from the agreed scope)

You may request remedies within 2 years of delivery.

Available Remedies (in order):

1. Bring into Conformity – We will correct the brief or deliver the missing parts at no cost to you. This is your primary remedy.
2. Proportionate Price Reduction – Where bringing into conformity is impossible, disproportionate, or not completed within a reasonable time, you may request a partial refund proportionate to the lack of conformity.
3. Termination and Full Refund – Where the lack of conformity is serious, cannot be remedied, or we fail to remedy it within a reasonable time, you may terminate the contract and receive a full refund.

How to Request a Remedy:

Email: support@hyperadvancer.com
Subject:"Lack of Conformity - [Order/Invoice ID]"

Include:

• Your name and order or invoice reference
• Description of the lack of conformity
• Screenshots or evidence if possible
• Your preferred remedy (correction, price reduction, refund)

Our Response:

We will respond within 5 business days and provide an appropriate remedy within a reasonable time (typically 14 days).

Not Covered:

Subjective dissatisfaction (e.g., "I expected different conclusions") where the brief matches the agreed scope is not a lack of conformity.

For full details, see our Refund Policy.

7. Bespoke Brief Engagements

7.1 Scoping

Every brief starts with a short, free scoping exchange in which we confirm what our data can answer and agree the scope, price, and delivery date in writing (email). The agreed scope is the contractual description of the brief.

7.2 No Subscription

Briefs are one-off engagements. There is no recurring charge, automatic renewal, or ongoing commitment.

7.3 Changes to Scope

Scope changes requested after payment are agreed separately and may be quoted as additional work.

8. Delivery and Access

8.1 Delivery Method

Briefs and the Pulse are delivered electronically as PDF files by email.

8.2 Delivery Timeframe

• Longevity Events Pulse: emailed shortly after you request it
• Bespoke briefs: by the delivery date agreed at scoping

If we fail to deliver a paid brief within the agreed timeframe:

1. You may set an additional reasonable deadline for delivery (e.g., 7 days)
2. If we still fail to deliver, you may cancel the order and receive a full refund

8.3 Re-delivery

If you lose your copy of a brief, contact us at support@hyperadvancer.com and we will re-send it at no charge.

8.4 Technical Requirements

You are responsible for having:

• A working email address that can receive attachments
• PDF reader software (e.g., Adobe Acrobat Reader)

8.5 Delivery Completion

Delivery is completed when we send the PDF (or a functioning link to it) to the email address you provided.

9. Warranties and Disclaimers

9.1 Conformity with Agreed Scope

We warrant that briefs will conform to the scope agreed at scoping and be fit for the purpose of providing market intelligence about longevity industry events.

9.2 Information Accuracy

We make reasonable efforts to ensure our reports and briefs contain accurate information. However:

• They are based on publicly available information and third-party sources
• We do not guarantee completeness or real-time accuracy
• Event information may change after publication
• Content reflects public sources as they existed at the time of compilation
• They are for informational purposes only

9.3 No Investment or Professional Advice

Our reports and briefs are for informational and educational purposes only. They do not constitute:

• Investment advice
• Legal, tax, or accounting advice
• Professional consulting services

You should not rely solely on them for business decisions without conducting your own due diligence.

9.4 Disclaimer of Implied Warranties

To the maximum extent permitted by law, our reports and briefs are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

This disclaimer does not affect your statutory rights regarding conformity of digital content (Section 6.2).

10. Limitation of Liability

10.1 Maximum Liability

To the maximum extent permitted by Belgian law, our total liability to you for any claims arising from or related to these Terms or our reports and briefs shall not exceed the amount you paid for the specific brief giving rise to the claim (or €100 for claims relating to the free Pulse).

10.2 Exclusion of Consequential Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising from your use of or inability to use our reports and briefs.

10.3 Carve-Outs

Nothing in these Terms limits our liability for:

• Fraud or wilful misconduct
• Death or personal injury caused by our negligence
• Any liability that cannot be excluded or limited under applicable law

10.4 Consumer Rights

Nothing in these Terms limits your statutory rights as a consumer under Belgian or EU law, including:

• Rights to conforming digital content and services
• Mandatory consumer rights for lack of conformity of digital content
• Right to remedies for defective digital content

11. Data Protection and Privacy

11.1 Personal Data

We collect and process your personal data in accordance with our Privacy Policy and the EU General Data Protection Regulation (GDPR).

Our Privacy Policy explains how we process personal data, including publicly available information about events, speakers, and industry participants that we compile to produce reports and briefs. The lawful basis for processing such data is our legitimate interest in providing B2B intelligence products.

11.2 Data Controller

Inovasi GCV is the data controller for your personal information. For questions about data processing, contact privacy@hyperadvancer.com.

11.3 Pulse Mailing List and Marketing Communications

When you request the free Pulse, you consent to receiving it and future Pulse editions by email. You may unsubscribe at any time by:

• Clicking "unsubscribe" in any Pulse or marketing email, or replying "unsubscribe"
• Contacting privacy@hyperadvancer.com

12. Modifications to Terms

12.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately for new engagements.

12.2 Notification of Changes

We will notify you of material changes to these Terms by posting updated Terms on our website with a new "Last updated" date.

The version of the Terms that applied to your engagement is the version that was effective on the date you commissioned it. We maintain the effective date and last updated date so you can prove which version applied to your order.

12.3 Continued Use

Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of Belgium, without regard to conflict of law principles.

13.2 Jurisdiction

For business customers, any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Antwerp, Belgium.

This does not affect mandatory consumer jurisdiction rules. If you are a consumer, you may bring proceedings in the courts of the EU Member State where you are domiciled.

13.3 Consumer Dispute Resolution

If you are a consumer, you may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and the scope agreed for your brief, constitute the entire agreement between you and Inovasi GCV regarding the Services.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, internet service disruptions, or third-party data source unavailability.

In such cases, we will notify you and offer delayed delivery, rescheduled delivery, or a refund if the delay exceeds 30 days.

15. Contact Information

For questions about these Terms of Service, please contact us:

Language: These Terms are provided in English.
Version: 2.0 (report pivot: free Pulse + bespoke briefs)
Last updated: 27 July 2026
Effective date: 27 July 2026